Formed in 1990, Panther Security had a vision to build the leading independent security company in East Anglia, providing the highest quality, most cost-effective security systems for residential and commercial premises backed with expert customer service and maintenance.
With only one member of staff, this family business set out with the immediate goals of gaining prestigious NACOSS accreditation and building their client base.
Ambition, hard work and determination paid off with the NACOSS accreditation achieved within three short years. ISO 9002 certification followed in only 18 months. In 1995, Panther moved into commercial premises at Lexden House, Colchester, to cope with the success and rapid expansion.
Expansion
1996 saw further expansion with the purchase of Safe and Sound Security in Chelmsford (another NACOSS accredited security company), thereby giving Panther a presence in mid-Essex. Indeed, Panther is continually on the look-out for appropriate security companies or contracts to purchase.
After a continued period of growth that saw client numbers spiral and staff numbers increase to 22, Panther bought the freehold to their larger, prestigious premises at the Peartree Business Centre, Stanway in 1999.
Reaching Success
By this stage, Panther was the largest and most successful independent security company in the Colchester area, which was reinforced with the acquisition of Crime Cure based in Ipswich. The purchase of this NACOSS approved alarm company further strengthened Panther’s presence in East Anglia.
People – We have an excellent team of employees who are all experienced professionals. We firmly believe in supporting and facilitating their personal development and provide comprehensive and ongoing training. We are constantly scouring the marketplace to find the best people to add to our teams as well as taking on talented individuals as trainees. We gained the Investors In People status in 2002 which sets out the criteria for high performance through people. It is a framework to benchmark the effectiveness of leadership and management practices in any organisation.
Products – We have formed valuable relationships with the leading equipment suppliers in the business which enables us to provide our customers with the most cutting-edge security systems at the best prices.
Service – We are a Trading Standard approved company and we are confident that our customer service is among the best in the UK. Our employees are vastly experienced in their fields and the majority have engineering backgrounds, enabling them to discuss security systems knowledgeably.
Sales – We have a very successful sales team with engineering backgrounds. This enables them to answer any queries you may, ensure all aspects of your premises are covered effectively as well as providing cost effective comprehensive quotes. We are lucky enough to enjoy the fact that a large percentage of our work is achieved through existing customers and recommendations.
Reputation – Our focus has always been to ensure we provide great customer service which has enabled us to achieve the excellent reputation we now enjoy. This is something that money can’t buy and competitors can’t copy. We want our customers to speak with pride about having a security system from Panther. One customer flew us to Newcastle and the Isle of Wight to install security systems. That kind of loyalty has made the last 30 years worth it!”